FAQ

You have questions? I got answers…

[accordion title=”I’m interested in working with you, how do I get started?”]Awsome! Click here to let me know about your project and then I’ll take it from there.[/accordion]

[accordion title=”What are your payment options?”]

Payment Options:

If I’m creating the web design in my own content management system I require any of these two payment options.

  • 2 installments of total project investment (First payment requested before project starts and 2nd payment upon launch of your new website.)
  • 3 installments of total project investment (First payment before project starts, 2nd payment within 3 weeks of starting the project and last payment upon the launch of your site).

 If I’m creating the web design in your own content management system I require this payment option

  • 1 full payment of total project investment (before project starts).

[/accordion]

[accordion title=”What did you use to build your website?”] I use wordpress. It is my preffered content management system, that can give my clients control of their website even after I’m done working with them. [/accordion]

[accordion title=”What are your prices?”]You can check out my web design packages here and their starting price too. [/accordion]

[accordion title=”I’m new in wordpress, can you walk me through it?”]At the end of phase 3, I’ll give you a bonus 30 min WordPress Training. This training is only to guide you through the main components that I think you need to know in order to have control over your site. I do not give tutorials, if you want to learn more about wordpress I recommend that you go to lynda.com.[/accordion]

[accordion title=”How do you accept payments?”]I accept payments via paypal, credit or debit card.[/accordion]

[accordion title=”How do I know about the progress of my website?”]I use ASANA; a project management app where once I finish a task and mark it completed, you will get notified by email, and you’ll also recieve instant notifications on your mobile app.[/accordion]

[accordion title=”Who did your website design?”]I did it myself, design brand and development as well[/accordion]

[accordion title=”How long does the proccess take?”]Approximatly 2 months. Also this time depends on how big or small your project is. And if all the content is ready.[/accordion]

[accordion title=”Do you do refunds? And what’s the policy?”]If I have started your project (phase 1), and your paying in installments, I do not give refund.

If you payed me and full and I started your project (phase 1), I refund you back 70% of the full amount.

If you payed in full, and your project is halfway done, meaning that your project is in phase 2 (4th week). I refund 50% of the full amount.

If project reaches phase 3, no refund is given. [/accordion]

[accordion title=”How many clients do you take a month?”]2 clients. This gives me the opportunity to put my full attention to your project.[/accordion]

[accordion title=”Do you provide copy writing service?”]I’m not a professional copy writer, but I do know some of the basic tools to communicate effectively with your customers. I don’t write the copy for you, but I can provide with guidance, so you can create outstanding copy.[/accordion]

[accordion title=”Do you provide hosting?”]No. I usually reccommend my clients to use Blue Host. It’s what I personally use.[/accordion]

[accordion title=”What do I need before we can get started?”]You’ll need to have all the content ready, and your photoshoot should have been taken or at least have a scheduled date with the photographer.[/accordion]

 

 

Got a specific question that was not answered here? Don’t be shy, ask me now.